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Terms and Conditions

Welcome to CrystalHom!
By accessing or using our website www.crystalhom.com, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.

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🛍️ Product Use & Disclaimer

  • All crystals and metaphysical products sold at CrystalHom are meant for spiritual support and holistic well-being.

  • They are not a substitute for medical treatment, psychological counseling, or professional advice.

  • The results from using crystals vary based on your energy, intention, and consistency. We do not guarantee specific outcomes.

📦 Orders & Payment

  • Once an order is placed, it is considered confirmed and cannot be canceled after 2 hours.

  • We accept various payment methods through secure third-party gateways. We do not store your card or UPI details.

  • Cash on Delivery (COD) is available on selected products with a nominal fee.

🚚 Shipping & Delivery

  • Orders are processed within 1–3 working days. Delivery usually takes 2–7 working days, depending on the location.

  • Read our Shipping Policy for full details.

  • CrystalHom is not responsible for delays caused by courier partners or natural disruptions.

🔄 Return & Refund Policy

  • Returns are only accepted in the case of damaged, broken, or incorrect items.

  • An unboxing video is mandatory for claiming a return or replacement.

  • Refunds (if approved) will be processed within 7–10 business days.
    Read our full Return & Refund Policy.

🔒 Privacy

  • Your personal information is kept confidential and secure. We do not sell or misuse your data.
    Read our Privacy Policy for more.

💼 Intellectual Property

  • All content on the site – including product images, logos, videos, names, and texts – is the intellectual property of CrystalHom.

  • You may not copy, reproduce, or use our materials without prior written permission.

🔮 Consultation & Remedies

  • Any spiritual or numerology-based consultation, remedy bracelet, or recommendation is offered based on years of experience and intuitive alignment.

  • These are not medically or scientifically guaranteed solutions and are offered purely for spiritual wellness.

🚫 Misuse & Fraud

  • CrystalHom reserves the right to cancel any order that seems fraudulent, suspicious, or misused in any way. Legal action may be taken in case of abuse, fake claims, or unlawful use of our platform.

⚖️ Governing Law

  • These Terms are governed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Delhi, India.

🙏 Thank You for Trusting CrystalHom

  • We appreciate your support and are honored to be a part of your healing journey.
    For queries or assistance, reach out at:
    📩 Email: support@crystalhom.com
    📲 WhatsApp: Click to Chat

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